1) Who we are
This Privacy Policy explains how Layoutt.site (“Layoutt”, “we”, “us”, “our”) collects, uses, stores, and disposes of personal information when you use our website or contact us.
2) What information we collect
2.1 Information you provide (Contact / Quote requests)
We only collect form data that you choose to submit when you contact us or request a quote. This may include your name, email address, phone number, company name, and the message/details you send us.
2.2 Website usage information (Behaviour tracking)
We track user behaviour on our website to understand how the site is used and to improve performance and user experience. This information may include pages visited, time spent on pages, clicks, device/browser details, approximate location (for example, by city/region), and referral sources.
Where possible, we use this information in an aggregated form to help us improve website speed, content, navigation, and conversions.
3) Why we collect information (Purpose)
We collect and use information for the following purposes:
- To respond to your enquiries and quote requests.
- To communicate with you about services you requested or related follow-ups.
- To provide customer support and manage our client relationship.
- To improve website performance, usability, and marketing effectiveness through behaviour analytics.
- To protect the website and our business from spam, abuse, and security threats.
4) How we use your information
If you submit a request for a quote or contact us, we use your submitted information only for communication related to your request. We do not use your contact form details for unrelated marketing.
Behaviour tracking data is used to understand website performance and visitor interactions so we can improve the website.
5) How long we keep information (Retention & Disposal)
We keep contact/quote request information only for as long as it is needed to respond, provide the requested service, and manage related communication.
Once the information is no longer required (for example, if you do not proceed, or if you are no longer a client), we dispose of your personal data within a reasonable period, unless we must keep it longer for legal, accounting, or security reasons.
Behaviour tracking information may be retained longer in aggregated or analytical form to measure and improve website performance over time.
6) Sharing your information
We do not sell your personal information.
We may share information only when necessary to run our website or deliver services, such as:
- Service providers that help us operate the website or communications (for example, hosting, email delivery, analytics).
- Where required by law, regulation, or a valid legal process.
- To protect our rights, users, and systems (for example, fraud prevention and security).
7) Cookies and analytics
Behaviour tracking may use cookies or similar technologies to remember preferences, understand traffic, and measure performance. You can control cookies through your browser settings. Disabling cookies may affect some website features.
8) Data security
We take reasonable measures to protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no website or transmission method is 100% secure, and we cannot guarantee absolute security.
9) Your choices and rights
You may contact us to request access to, correction of, or deletion of your personal information that we hold, subject to applicable laws and legitimate business needs.
10) Links to other websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing personal information.
11) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
12) Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us via the contact form on Layoutt.site.